Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. Pega Platform allows you to quickly and easily build applications. Complete visual-driven application development lets you deliver apps faster, with less coding required. In our application we are using Pega platform to improve our application quality, less time consuming and low cost. There will be complete automation workflow for CRM and Doctor. CRM will be the person who will be interacting with senior citizen or childrens Guardian. Direct contact with the doctors will be scheduled by the CRM. CRM will send the notification with image of medications for the senior citizen. Additionally healthier events will be conducted for Children and for Senior Citizen too.
Key words: Customer Relationship Management(CRM), Supplementary Nutrition, Senior Citizen, Kids(0-6)years, Doctor Consultation.
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