Emotional intelligence is affecting all parts of the workplace and plays an important role in the organization. In this study, we would like to confirm the effects of emotional intelligence on self-efficacy and job satisfaction that members perceive.
In this study, an online questionnaire was conducted for members of medical institutions in Gyeonggi Province (excluding doctors) to test the hypothesis. The measurement used a Likert 5-point scale and the measurement items consisted of a total of 31 questions. The statistical analysis was performed using technical statistical analysis, exploratory factor analysis, reliability analysis, correlation analysis, and regression analysis using SPSS 22.0.
The results of the study are First, in the influence of the emotional intelligence of the members on the self-efficacy, the negative effect of self-emotion appraisal appeared, the influence of other's emotion appraisal did not appear, and the regulation of emotion and use of emotion were significant. This can confirm the tendency of an individual's beliefs and levels of immersion to achieve goals, etc. to fall when there is insufficient understanding of one's own feelings and others' feelings. On the other hand, it was confirmed that members who actively reflect emotion control and emotion use have their own confidence in determining and performing the choice and intensity of necessary actions. Second, the effects of emotional intelligence on job satisfaction of members showed negative effects on self-emotion appraisal, and positive effects on other's emotion appraisal, regulation of emotion, and use of emotion. Third, it was confirmed that self-efficacy also had a high impact on job satisfaction.
This study will be meaningful in examining the organization from a long-term perspective to vitalize the organization by utilizing emotional intelligence of medical institution members and finding solutions for organizational improvement.
Key words: Emotional Intelligence, Self-efficacy, Job Satisfaction, Self-Emotion Appraisal, Others Emotion Appraisal, Medical Institutions
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