The purpose of this study is to find out the impact of the strategic role of the HR department in charge of human resource-related tasks, which is the subject of innovation to overcome the immediate crisis situation in the manufacturing industry, on the effectiveness of the organization through satisfaction with education and training. The result of this study is as follows: First, we verified that a strategic role of the HR department has a positive effect on education and training satisfaction. Second, the satisfaction level of education and training and the strategic role of the personnel department have a positive effect on job satisfaction among organizational effectiveness. Third, it was confirmed that education and training satisfaction was found to have a mediating effect in the relationship between HR department's strategic role and job satisfaction. We expect that the results of this study will serve as the basis for re-establishing the role of the HR department dedicated to human resources, which is the important factor not only for innovation but also for overcoming the crisis faced by SMEs and expand their authority and responsibility. The focus of this study is on manufacturing only. This industrial sector is currently facing a serious crisis due to fierce competition and rapidly changing economic environment, but it is better to expand its research focus to more diverse industrial areas.
Key words: Manufacturing, HR Department, Education and Training Satisfaction, Organizational Effectiveness, Job Satisfaction, Organizational Commitment
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