The school closure during the COVID-19 pandemic is one of the biggest challenges of the last two decades, forcing the country to mobilize quickly and transform the teaching and learning process from regular to virtual/online classes.
Purpose of this research was to gather data from school teachers and principals regarding online learning, its management, and the challenges they faced during the COVID-19 transformation of education.
This research was conducted using a mixed-method. The research was conducted with teachers and principals of the pre-university system (grades 1st to 12th).
The research findings will serve policymakers, schools, and all relevant stakeholders involved in the country's educational system when planning reforms and improvements in education.
Key words: Schools, Transformation, Digital Technology, Teaching, Online learning, Kosovo, Covid-19
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