112 emergency call system is crucial for geriatric patients because the safe and secure transport of these patients can decrease mortality and morbidity. The present study was a temporal and clinical evaluation of cases with COVID-19 and non-COVID-19 older than 65 years of age during the pandemic. Of the 10948 cases accepted diagnosed with novel coronavirus between March 11 and May 1, 2020, 51.6% (n=5650) were female, 48.4% (n=5298) were male and the median age was 75.0 (70.0-81.0) years. The patients were compared concerning age, gender, month distribution, symptoms, comorbidity, computed tomography results, hospitalization, and discharge criteria. Concerning symptoms, the findings showed that 50.0% (n=5476) had high fever, 50.3% (n=5504) had cough, 59.5% (n=6509) had shortness of breath. Atypical complaints were found in 21.3% (n=2337) of the patients. Concerning comorbidity, 10.3% (n=1126) had hypertension, 5.8% (n=633) had diabetes mellitus, 7.2% (n=784) had chronic obstructive pulmonary disease and 0.9% (n=95) had cerebrovascular disease. The findings showed that 26.0% of the cases were hospitalized, while 74.0% (n=8098) were discharged. In 112 call center calls, being more careful and alert in the anamnesis of the geriatric patient group defined as important concerning the atypical course and potential risk factors and in the use of protective equipment is important for safe and secure transport of patients and since this will decrease mortality and morbidity.
Key words: COVID-19, hospitalization and discharge, 112 health services, geriatric
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