Burnout manifests itself in individuals working in professions involving face-to-face contact with the public in depersonalization towards others, feelings of emotional exhaustion, and reduced feelings of personal achievement and adequacy. The objective in this study was to determine burnout and job satisfaction levels and related factors in primary health center personnel in the central part of the Turkish province of Trabzon. A total of 227 people working in central Trabzon province primary health centers participated in this cross-sectional study, a level of 90.4%. The Maslach Burnout Inventory was used to determine burnout level and the Job Satisfaction Inventory for job satisfaction. Burnout levels in health personnel were high among women (15.06±5.57), married individuals (14.80±5.65) and those dissatisfied with their working conditions (16.80±5.81); physicians (5.00±2.79), those without children (5.19±2.54), those whose spouses were not working (4.69±2.70) and smokers (4.71±3.29) had a high level of depersonalization; and married individuals were determined to have a low personal achievement level (10.24±4.14) (p=0.020, p=0.028, p=0.011, p=0.038, p=0.028, p=0.012 and p=0.010, respectively). In conclusion, gender, marital status, age, satisfaction with working conditions and income level were determined to be related to burnout and job satisfaction.
Key words: Burnout, job satisfaction, health personnel, primary health center Article Language: Turkish English
|
