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Case Report

SETB. 2015; 49(3): 212-8


A survey about job satisfaction and loyalty of data processing and control operators in Şişli Hamidiye Etfal Education and Research Hospital

Yıldız Köse, Yeliz Leblebici, Hatice Çakmakcı, Güven Bektemür.




Abstract

Objective: All health care workers, are important parts of the health care sector.As negative effects in any other field affect health professionals, also affects other employees in the sector. The development of technology in the health sector has created the recuirements for more advanced and high level of service and has made employee strength, mandatory to be qualified. These skilled people has to be satisfied with the institutions to be efficient in power and the institutional commitment levels should be high. Because more pleased staffs are more productive and professional. The purpose of this study is to check satisfaction and working conditions of various units serving in Data Processing and Control Operators in Istanbul Sisli Hamidiye Etfal Education and Research Hospital, and detect their thoughts about to leave their procession in organization and guide to the instution about redevelopment acitivities.
Material and Method: In this study we purpose to survey about satisfaction and working conditions of various units serving in Data Processing and Control Operators in Istanbul Sisli Hamidiye Etfal Education and Research Hospital, and detect their thoughts about to leave their procession and the questions were prepared and receive approval from Ethics Committee has been applied to 201 employees. After applied survey data being transferred to the computer, for statistical analysis about descriptive analysis and hypothesis, SPSS 15.0 for Windows program was used. Descriptive statistics; number and percentages for categorical variables, the average for numeric variables are given as the standard deviation. Percentages of categorical variables among groups was tested by chi square analysis. In cases where requirements are not met Monte Carlo simulation is applied. Statistical significance level of alpha has been accepted as p

Key words: operator control and data preparation, satisfaction, hospital






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