Abstract

Background and Aim: The degree of faculty members’ satisfaction is one of the mechanisms used in assessing the quality of Education services. This research aims to assess faculty members perception and satisfaction towards activities of the quality unit in the college of Medicine, Majmaah University, Saudi Arabia.

Methods: This research was cross-sectional study to assess perception and satisfaction of faculty’ members towards Quality Unit in College of Medicine, Majmaah University. Systematic sampling was considered in the study and sample size was taken as 49. A pre-tested and validated questionnaire was used for data collection. Data analysis was performed by SPSS.

Results: 48 (97.9%) of the staff stated that quality unit efforts are influential and recognized. The mean perception of faculty towards quality unit was 88%. The mean perception towards quality unit activities directed to faculty was (95.2%). Results showed that 35.4% and 47.9% of the faculty were very highly and highly satisfied with the quality unit in the college.

Conclusions: Faculty are highly satisfied with the quality unit performance. Perception of most faculty towards quality unit activities is high. Support of the quality unit to the faculty was acknowledged by most of them.

Key words: Perception, Quality, Faculty, Majmaah University